Welcome to NYNINCH! We are committed to providing you with excellent service and ensuring your order arrives promptly and securely. Please review our shipping policy to understand how we manage and deliver your purchases.

1. Shipping Locations:

NYNINCH is based in NY and we currently ship to all 50 U.S. states, including Puerto Rico, Guam, and U.S. Virgin Islands. We also offer international shipping to select countries. For details about international shipping availability, please contact our support team at support@nyninch.com

2. Processing Time:

• Orders are processed within 1-3 business days, excluding weekends and public holidays.
• During high-volume periods (e.g., product launches, sales), processing times may be extended. Notifications regarding delays will be communicated promptly.

3. Shipping Methods and Rates:

We offer the following shipping options:

• Standard Shipping: 3-7 business days.
• Expedited Shipping: 2-3 business days.
• Overnight Shipping: 1 business day.

Shipping rates are calculated at checkout based on the weight, dimensions, and destination of your order. Free standard shipping is available for orders over $100 within the continental U.S.

4. Order Tracking:

Once your order is shipped, you will receive an email confirmation with a tracking number. You can use this number to track your package through the carrier’s website.

5. Returns and Exchanges:

Please refer to our Return Policy for details about eligible returns, exchanges, and refund procedures.

6. Shipping Restrictions:

• NYNINCH complies with all New York State regulations and federal shipping laws.
• Certain products may have shipping restrictions due to their size, weight, or material composition. These restrictions will be noted in the product description.

7. Damaged or Lost Packages:

If your package is damaged during transit or lost, please contact us at support@nyninch.com within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

8. International Shipping Terms:

• Customs, duties, and taxes for international shipments are the responsibility of the buyer. NYNINCH is not liable for delays caused by customs.
• Please ensure your shipping address is accurate and complies with import regulations of your country.

9. Questions or Concerns: For additional questions regarding our shipping policy, please contact our customer support team at support@nyninch.com. We are happy to assist you.